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Testimonial (11/5/08)

Wanted to take a moment to again thank you for a superb presentation at the 2008 American Cancer Society Staff Conference in State College, Pennsylvania. Your instructional techniques of weaving through pedagogy (how our mind learns), sociology, psychology, and communications; diversity concepts; story telling; and humor are truly second to none. We have received wonderful responses through our staff. Accordingly, we would like to leave the door open for further work with you.

David F. Burns
Executive VP, HR/Learning & Development
American Cancer Society, PA Division Inc.

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Dr. Robbins' resonating style and unique framework for addressing diversity and inclusion have cultivated an A-list of clients. Over and over clients rave about his ability to engage many audiences and multiple points of view in a manner that invites rather than puts off.

Dr. Robbins does not think of himself as a "diversity expert" but as a student of human behavior. His many years of study of human behavior have led him to the conclusion that "diversity work" is really the work of "understanding human behavior in a diversity context." As he put is, "It is the study of and understanding how people engage and respond to new and novel things, whether those things are people, ideas, ways of doing, etc." He adds, " When it comes to what many people think of when they think about diversity it boils down to the idea of the insider and the outsider, how we label insiders and outsiders and how our labels influence our behavior." If we can begin to understand it from that type of framework we can easily see how developing open-minded individuals and organizational cultures is the first stage of the "diversity journey" and how the work of "diversity and inclusion" can positively impact:

1) creativity and innovation
2) employee engagement and enthusiasm
3) continuous learning and improvement

The unique manner in which Dr. Robbins approaches issues of diversity and inclusion, along with his engaging and motivational style are just a few of the powerful reasons why organizations call on him. His "21st century approach to diversity and inclusion" has brought numerous organizations to a paradigm-shifting way of thinking about how we should approach diversity and inclusion in a 21st century global society and competitive marketplace.

Below are just some of the many clients that engage Dr. Robbins as they work to become more diverse and inclusive AND creative and innovative.

• Aetna
• American Cancer Society
• American Library Association
• American Veterinary Medical Association
• Association of periOperative Registered Nurses (AORN)
• Bayer Healthcare/Pharmaceuticals
• Benjamin Moore Paints
• Boeing
• Boys & Girls Club of America
• Bristol-Myers Squibb
• Brookhaven National Laboratory
• Bureau of Public Debt
• Carnegie Mellon Uinversity
• Catholic Diocese of Memphis
• Chevron
• Cincinnati Reds
• City of Buffalo (NY)
• City of Burnaby (Vancouver, CAN)
• City of Oakland (CA)
• City of Overland Park (KS)
• City of Rochester (NY)
• City of San Jose (CA)
• City of Wichita (KS)
• Defense Threat Reduction Agency
• Department of Defense
• Federal Reserve Bank of Chicago
• General Mills
• Golf Course Superintendents Association of America
• Herman Miller
• Honda
• Inova Healthcare
• Internal Revenue Service
• International Association of Fire Chiefs
• International Association of Firefighters
• Marathon Petroleum
• Mayo Clinic
• McDonald’s
• McGill University (Montreal, CAN)
• Mead Johnson
• Meridian Healthcare
• Michigan State University
• Microsoft
• NASA (Goddard, Huntsville, Johnson, Langley)
• National Cancer Institute/NIH
• National Credit Union Association
• Nordstrom
• National Security Agency (NSA)
• Oklahoma State University
• PepsiCo
• Pfizer, Inc.
• Principal Financial Group
• Quaker Oats
• Raytheon
• Recognition Professionals International
• Safeco Insurance
• Sallie Mae
• Scotiabank
• State of New York
• Stryker Instruments
• Toyota
• Trinity Health System
• U.S. Department of Agriculture
• United States Tennis Association
• University of Michigan
• University of Texas
• University of Wisconsin
• Volkswagen
• Wells Fargo

Contact Dr. Steve L. Robbins at 616-915-8424 or steve@slrobbins.com to discover how he and his associates can assist you in getting to the "next level" of diversity and inclusion work.