Dr. Robbins coined the term “unintentional intolerance” several years ago, and since then has developed wonderfully engaging presentations and workshops on the topic. It is the most requested of all the presentations that Dr. Robbins conducts.

Research and experience tell us that we all have biases that we are often unware of, or think little about. Yet, these biases guide or decision-making, behaviors and attributions on a daily basis. Could we be making "bad" decisions and engaging in exclusive behavior without knowing? The answer is, "Yes." Dr. Robbins explores the "hows" and "whys" surrounding unintentional intolerance in this interactive, humorous and eye-opening presentation. Dr. Robbins also shows how unintentional intolerance can diminish creativity and innovation, decrease employee engagement and enthusiasm and make difficult continuous learning and improvement.

These awareness raising presentation can be done in various time frames and formats from a 1-hour keynote to an all-day workshop.