Now I see more and more robots and AI being introduced into business, and it’s not always clear where the line is between something useful and something… well, a little unfair, maybe. We installed an automatic cappuccino maker in our coffee shop, and now the baristas are asked not to chat with customers, but just pour and hand over. Like, the robot is faster, so don’t get distracted. I felt sad somehow – the atmosphere used to be warm and lively, and now everything is like on a conveyor belt. So I’m wondering, where is the line – where can you trust machines, and where do they take something important from people?